Privacy policy

Privacy Policy
Last updated: January 1, 2025

This Privacy Policy describes how Greenfluence ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from greenfluence.us (the "Site") or otherwise communicate with us (collectively, the "Services"). By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will post the revised policy on our Site and update the "Last updated" date accordingly.

How We Collect and Use Your Personal Information

Over the past 12 months, we have collected personal information to operate our Services. This includes:

Information You Provide:

  • Contact details (name, address, phone number, email)

  • Order details (billing/shipping address, payment info)

  • Account info (username, password, security details)

  • Customer support communications

Some Services may require specific personal information. You may choose not to provide it, but doing so may limit your access to certain features.

Information We Collect Automatically:

We may collect data such as:

  • IP address

  • Browser and device type

  • Interaction with our Site

  • Network information

We collect this data via cookies and similar technologies. For more info, see Shopify’s cookie policy: shopify.com/legal/cookies

Information From Third Parties:

We may also receive data from:

  • Vendors and service providers (e.g., Shopify)

  • Payment processors (for processing payments)

  • Marketing and analytics partners

This information is treated in accordance with this Privacy Policy.

How We Use Your Information

We use your information to:

  • Provide and fulfill Services (orders, payments, shipping)

  • Communicate about purchases, accounts, and support

  • Improve and personalize your experience

  • Market products and services to you

  • Detect fraud and maintain security

  • Comply with legal obligations

How We Disclose Personal Information

We may share your information with:

  • Vendors and service providers (IT, fulfillment, analytics)

  • Business and marketing partners

  • Legal authorities (when required by law)

  • Affiliates within our corporate group

  • Third parties when you give consent

We have disclosed the following categories of personal information in the last 12 months:

  • Identifiers (name, email, address, etc.)

  • Commercial information (purchases, support history)

  • Usage data (browsing, session info)

  • Geolocation data (via IP address)

We do not use or disclose sensitive personal information without consent. We may "sell" or "share" personal information as defined under applicable privacy laws for marketing and analytics purposes.

Cookies

We use cookies to operate and improve the Site and Services. You may disable cookies via your browser settings, but doing so may limit certain functions. Our Site honors the Global Privacy Control (GPC) signal. Learn more at globalprivacycontrol.org.

Third-Party Websites and Links

We are not responsible for the privacy practices of third-party websites linked on our Site. Please review their policies before submitting personal information.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us to request deletion.

Security and Data Retention

We implement reasonable safeguards, but no system is 100% secure. Avoid sending sensitive info through unsecured channels. We retain personal data only as long as necessary for business, legal, and compliance purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Request corrections or deletion

  • Request data portability

  • Restrict or object to processing

  • Withdraw consent

  • Opt out of marketing communications

  • Appeal our response to your privacy request

To exercise these rights, please contact us using the information below. We may verify your identity before fulfilling requests. You may also designate an authorized agent to act on your behalf.

Complaints

If you have concerns about our handling of your data, contact us. If unresolved, you may file a complaint with your local data protection authority.

International Data Transfers

We may transfer and store your information outside of your country. Where required, we use Standard Contractual Clauses or other safeguards approved by relevant authorities.

Contact Us

If you have any questions or would like to exercise your rights under this Privacy Policy, please contact us at:

Greenfluence
1020 Wasco St, Suite I
Hood River, OR 97031
United States

Support Email: support@greenfluence.us
Operational Contact: Augustus@greenfluence.us